Working with us
The devil is in the detail, here are some of the ways we like to go above and beyond for our clients:
FOR YOUR PEACE OF MIND, WE DETAIL IN OUR WORK CONTRACT ALL ASPECTS OF THE PROJECT. SO THAT CLIENTS FULLY UNDERSTAND WHAT TO EXPECT, BEFORE COMMENCEMENT OF WORK.
Keeping the work site clean
We make every effort to run a very clean work site and minimise dust:
We put up zip-up doors and dust sheets during work
We keep internal doors closed
We can provide an air purifier, if clients have chronic health conditions. (If required)
We can build temporary, false internal walls to keep your house livable and warm while construction is ongoing (if required)
We clean up work related dust throughout the entire process and leave your space as clean as possible
We either arrange for a skip on site, or bagged removal of inevitable construction waste and we never leave you to deal with this
Most importantly, we genuinely understand how to care for and repair old buildings and this is reflected in our work ethos
Children and pets
We are more than happy to work around small children, including babies and are delighted to work around all pets
We understand that animals can be frightened by loud noises, or nervous of strangers
We take care to ensure the safety of your children from tools and machinery and understand that children can be curious
Your belongings
We are able to move your furniture if required and we are cautious and careful around your valuable antiques and art
We may request that you remove any item from the work site before commencement, that you are particularly concerned about
We are careful to take care about protecting your carpets and soft furnishings
We lay impact protection over tiles, wooden floors and important historic surfaces
Your garden and plants
We make every effort to conserve plants. We never cut down roses or other plants on the exterior unless absolutely neccessary and then only with clear permission after a discussion with you
We would never treat your garden as a dump for our waste materials and we recognise it is an extension of you
We take care around hard surfaces to avoid staining or damage
We understand that you may want to be able to use your garden as normal during work and try our upmost to accommodate this
We understand that debris needs to be removed from your flower beds and inevitable compacted earth loosened after working
W0rking Harmoniously with our clients
We make every effort, not to disturb you and to work around your every day life
We understand that many people work from home and so we are happy to work around meetings and conference calls
We take care to maintain clients privacy, as such, we can arrange for on site facilities like a portable loo when required or requested
We never disturb the peace with the constant blare of a radio and are mindful of clients sensibilities in regard to music choice or content